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Terms & Conditions

 

Welcome to KAYE GROUP LIMITED By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding. These terms govern your use of our website and the enrollment in our healthcare online training courses.

1. Acceptance of Terms:

By using this website and enrolling in our courses, you agree to these terms and conditions without reservation.

2. Course Enrollment:

a. To enroll in our healthcare online training courses, you must provide accurate and complete information during the registration process. b. You must be at least 18 years old to enroll in our courses unless accompanied by a parent or guardian.

3. Intellectual Property:

a. All content provided on this website, including course materials, videos, text, graphics, and logos, is the property of KAYE GROUP LIMITED and is protected by copyright and other intellectual property laws.

b. You may not reproduce, distribute, modify, or create derivative works based on our content without explicit permission.

4. Use of Website:

a. You agree to use our website for lawful purposes only and will not engage in any activities that could harm the website or its users.

b. You are responsible for maintaining the security of your account credentials and are liable for any activity that occurs under your account.

5. Privacy Policy:

a. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

6. Disclaimer:

a. Our courses are intended for educational purposes and do not constitute professional medical advice. b. We do not guarantee the accuracy, completeness, or reliability of the course content. We are not liable for any reliance on the content of our courses.

7. Modifications:

a. We reserve the right to modify or terminate our website, courses, and these terms at any time without prior notice. b. Any modifications will be effective upon posting on the website. Your continued use of the website after such modifications constitutes your acceptance of the updated terms.

 

Refund Policy

1. Enrollment Fees:

a. Enrollment fees for our healthcare online training courses are non-refundable once the course has been accessed or started by the participant. b. If you wish to cancel your enrollment before accessing the course, a refund can be issued within 5 working days from the date of enrollment, subject to an administrative fee of 0% of the enrollment fee.

2. Technical Issues:

a. In the event of technical issues preventing access to the course content, we will make reasonable efforts to resolve the problem promptly. b. If we are unable to resolve the technical issue within 5 working days, you may be eligible for a full or partial refund at our discretion.

3. How to Request a Refund:

a. To request a refund, please contact our customer support team at [support email] within the specified refund period.

b. Refunds will be processed using the same payment method used for enrollment.

4. Course Completion Guarantee:

a. We do not guarantee employment or specific outcomes as a result of completing our courses.

b. Completion of the course does not guarantee certification or licensure in any healthcare profession.

5. Changes to Refund Policy:

a. We reserve the right to modify the refund policy at any time. Any changes will be posted on the website.

By using our website and enrolling in our courses, you acknowledge that you have read, understood, and agree to abide by these terms and conditions, as well as the refund policy. If you do not agree with any part of these terms, please refrain from using our website and enrolling in our courses.

For any inquiries or concerns regarding these terms, the refund policy, or any other matter, please contact our customer support team at  kingsleyaggrey@kayegrouplimited.com.

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